35,000 Feet of Insight: How One Airline CEO Redefined Culture Through Observation
Leadership at 35,000 Feet: How a Spilled Drink Revealed an Airline’s Soul Introduction: When Leadership Surfaces in Quiet Moments Leadership rarely announces itself in boardrooms or press releases. More often, it reveals itself in unplanned moments—those fleeting, unscripted situations where a company’s true values either shine or crumble. For Horizon Airways, a mid-sized airline fighting …
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