“He knocked her into the armrest when he reached for his bag.

That requires standard documentation.”

I kept my voice low and perfectly even, without a trace of escalation.

Emily looked down at Sophie.

Sophie was still holding her pink cardigan tight against her chest, smoothing the fabric down over her lavender leggings with trembling fingers.

“If I write him up, he’ll complain to corporate,” Emily said.

“Passengers with his executive status can cause serious problems for my job.”

“Your job is protected when you follow federal aviation reporting guidelines,” I said.