I needed him to follow the rules.

A month later, he apologized to the analyst without asking for forgiveness.

The analyst later told HR that the apology had mattered, but what mattered more was the fact that someone had taken the original complaint seriously.

I thought of my own first day, the way a corridor full of witnesses had looked away.

We were still far from perfect, but now there was a process people could trust enough to use.

At the next board meeting, I included the anonymized case in our culture report, with no names or identifying details.