I thanked her and asked the facilities team to publish accessible building rules based on safety and operations, not status.

We would review them with employee representatives before adoption.

That evening, as I wrote the week’s notes, I realized how much of my first day’s humiliation had simply made visible a pattern other people had lived with for years.

I had been angry for myself.

The job required me to be useful to them, too.

PART 13: The Missing Approvals

The forensic review reached a second stage when auditors discovered a vendor called Brightline Executive Services.