Amelia Mercer — The CEO’s First Day
Some managers resented reviews.
We made errors in staffing plans and had to correct them.
An employee survey showed improvement in trust, but not everywhere.
I read the critical comments twice as carefully as the compliments.
One said, “The elevator is open, but a lot of us are still waiting to see whether the office is really different.”
I copied it into my notebook.
It was a fair challenge.