Waiting had cost us time, money, and a kind of internal honesty that is hard to buy back.

The first person to use the new channel was a procurement associate who flagged a renewal that felt too automatic.

The amount was not dramatic.

The habit was.

We stopped the renewal, asked for a current scope of work, and learned that the vendor had been billing for a service the team no longer used.

No crime.

No headlines.

Just a leak that would have continued because it was familiar.