They worried about appointments, bills, jobs, and how to explain complicated medical instructions to family members.

An elderly man came with a plastic bag containing seven medication bottles.

He had been taking them inconsistently because he couldn’t remember which physician had prescribed which one.

Instead of pretending I could solve everything in fifteen minutes, I helped him make a list and arranged a pharmacist review.

He left carrying a simpler plan and an appointment date written in large letters.

A mother arrived worried about her daughter’s persistent fatigue.