Vance said, opening the folder flat on the counter.

She adjusted her reading glasses and tapped a printed sheet pinned to the left flap of the folder.

“The billing department tried to verify your primary coverage with Holloway Holdings this morning,” Dr.

Vance said.

Caroline sat still, her hand resting on the smooth oak armrest of her chair.

“Is there a problem with the insurance file?” Caroline asked.

“The portal rejected the claim for your upcoming ultrasound,” Dr.

Vance said.