PART 15
Toward the end of January, the bank issued a preliminary decision on part of our dispute.

Some charges remained contested while it investigated what access had been granted and what representations were made.

A portion of the funds connected to the purported nursing payment was traced into Chloe’s account.

Other expenses were more complicated because the card itself had been authorized for limited use.

I wanted every dollar back immediately.

Maya asked me to read the determination again before responding.

“They aren’t saying we deserved it,” she pointed out.