The medical supply depot is in a trading estate off the ring road between a tile place and a commercial laundry, and it is not a shop in any sense you would recognise.

It is a counter and a door and behind the door is a warehouse with concrete floors and a forklift, and the woman at the counter had a lanyard and a cold and found the order on a dot-matrix printout.

The box came out on a pallet trolley.

It is bigger than you think.

A folded manual chair in its factory carton is about the size of a dishwasher and it weighs about fifty-five pounds in the packaging, and I carried it to the car in two goes with my son taking the other end, and we had to put the back seats down.

Nobody at that counter asked us a single question.