It is not a lawsuit.

It does not require a lawyer.

Every hospital in the country has a patient relations or patient advocacy office and a risk management function, and you can write to them, and they have to respond, and in an accredited institution the response has to be documented.

You can also complain to the state department of health, and to the accrediting body, and to the medical examining board if a physician is involved, and all of those are separate and all of them are free and none of them require you to allege that anybody was negligent.

Mine was eleven pages and I wrote it over about six weeks and Ottilie Brandt read a draft and told me to take out three paragraphs, all of which were the angry ones, and she was right.