That the clinical ethicist had asked the correct question, received an answer that was false, and had no mechanism available to check it — and that this was a gap in the system and not a failure by him.

And that a bereavement box had been given to a patient in the presence of a person with an interest in her not opening it, and that the institution might consider whether that is a good practice.

I asked for three things and they were all procedural and none of them was money.

I got a letter in eleven days from a woman named Rhoda Pinckney, who is the system’s director of risk management, and it said that the matter had been referred for review and that she would like to meet with me.

We met on the twenty-first of January in a conference room on the fourth floor of an administrative building, which I want to note is about four hundred yards from the NICU and I had to walk past the hospital to get to it.