And in the first ten minutes of the first call she told me the thing I had actually gone looking for, and it was not what I wanted.

She said: “Mrs.

Renfrew, I’m going to say this now rather than at the end.

“I’ve read all three charts.

Nobody in this hospital did anything wrong.

The delivery was fast, the resuscitation was textbook, the cooling was started inside ninety-five minutes when the target is six hours, the neurology was appropriate, the imaging was appropriate, and the family meetings are the best-documented I’ve seen in about two years.

“I’m not saying that to protect anybody.