Sergio Reyes pleaded instead of going to trial.

She has said to me, twice, that she did not do anything and that it is in the policy.

It is in the policy.

She is the one who followed it at three in the afternoon on a busy unit with a child she had been told was a resuscitation from a funeral home, and I have been on busy units and I know exactly how easy that thing is to peel off and put in a bin.

Perlita Escárcega is seventy-four and she made one telephone call in January that was closed as unfounded three days later, and she thought for a year that it had been worth nothing.