Our first public statement went out at 4:00 p.m. It was restrained, factual, and deliberately dull—exactly as responsible crisis communication should be.

No public accusations. No emotional language. No mention of affairs or photographs sent from airports. Only corporate oversight, uninterrupted service, and a commitment to patient care.

Hospitals had no interest in Victor’s wounded pride. They wanted insulin delivered when promised, surgical supplies processed to regulation, and temperature-controlled medicine protected in transit.

They stayed with us.

By March, we’d secured agreements with two additional hospital networks.

The forensic investigation wrapped up in May.