I Came Home From Qatar and Found My Mother Locked in a Room—Then I Lifted Her Mattress and Found an Insurance File in My Name Dated Two Days in the Future
Trust can coexist with systems.
That is why companies have audits.
Why hospitals document medication.
Why caregivers sign logs.
Why banks send alerts.
Good systems do not insult trustworthy people.
They protect everyone when trust fails.
My marriage had almost no systems.