The hospital began examining discrepancies in the account given to me and the infant’s records.

The relevant access and documentation history would matter more than assurances that everything had been handled.

I asked that my own care and the communications made while I was incapacitated be reviewed as well.

I did not want another mother to receive a life-changing statement through a chain nobody could later explain.

The people conducting the reviews did not promise me that the whole system had failed in exactly the way I feared.

They promised to preserve records and examine the specific discrepancies.