“Did the representative act on his request?” I asked.

“No,” the officer said, pushing her glasses up her nose.

“Our system rejected the request forty seconds later.

You’re twenty-nine years old, and there’s no power of attorney or conservatorship order on file.”

“Can I get a printed copy of that internal call log?” I asked.

“I can print the system record with the timestamp and the incoming phone number,” she said.

She clicked her mouse, and the desktop printer behind her counter dropped a single page into the plastic tray.