“Patience is what I have after decades of reminding people about appointments.”

“That’s a professional skill, Joanne.

Don’t sell it short.”

The next morning I asked my supervisor, Dr.

Emil Hart, whether I could help with basic reconciliations under the office manager’s supervision.

He looked genuinely pleased.

“We’ve needed someone careful,” he said.

“If you complete the course and are interested, we can discuss the role.”