The packet for the scheduled meeting included copies of the available account history, transfer record, and disputed authorization, with the bank certifying them as copies of the records it held.

That certification did not mean the bank had certified the signature as genuine or found someone guilty of forging it.

I read the request before signing.

At 3:22, it was accepted and stamped, within the branch’s four-o’clock cut-off for the processing arrangement we had discussed.

Available copies were prepared; June marked any item still awaiting review instead of promising a file was complete when it wasn’t.

Mara asked if I wanted to call Walter from the desk.