They explained their records and the process for reviewing the relevant file.

That was what I needed.

I also asked how I could obtain the official death documentation and information I was entitled to receive about Patrick’s final care.

I would not rely entirely on Samantha’s summary anymore.

Nothing in those first conversations gave me a basis to say someone had harmed him.

The warning made the unknown feel sinister.

It did not provide medical evidence.

Patrick had collapsed.