I took out my insurance card and slid it through the gap under the glass.

“That can’t be right,” I said.

“We have full coverage.

I paid our last hospital bill in August.”

Brenda straightened her blue lanyards and shook her head.

“This charge went in five weeks ago,” she said.

“It was sent to an outside lab, which is why it didn’t show up on your normal patient portal.”

“Five weeks back?” I asked.