“You’ll need to talk to Brenda Brooks in the billing office before we can schedule any care for your daughter.”

She pointed down a long hallway lined with closed wooden doors.

“Room four,” she told me.

Brenda Brooks was sitting at a gray metal desk piled with yellow billing notices.

She was thirty-nine, with tired eyes and two blue lanyards tangled around her neck.

A little space heater hummed on the floor by her feet.

I sat down in the hard plastic chair across from her.

“My daughter needs a scan,” I said.