My Mother-in-Law Brought 38 Friends to My Restaurant and Ordered $23,289 of Food—She Stopped Smiling When I Put the Folder Beside Her Bill
“Not because difficult customers disappeared.”
“They didn’t.”
Someone shouted:
“Table twelve!”
Laughter.
Gavin smiled.
“It changed because we knew she would back us when a line was crossed.”
I cried then.
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