At first she feared people would recognize her and ask about the cemetery.

A few did.

Most were simply parents trying to understand paperwork or worried about a loved one’s appointment.

Rachel learned to redirect gently.

“What happened to me is complicated,” she would say.

“Today, let’s make sure you get answers to the questions you’re here with.” It was the same calm practical kindness that had made her beloved at the pediatric clinic.

Our son grew curious about her work.