I could hear a cupboard opening on her end, then shutting.

“She asked why people have to feel sorry for her before they notice the ramp is broken.”

I looked through the kitchen window at Noah bouncing a tennis ball for our old retriever.

“That’s a fair question.”

Elena explained that the wheelchair had been designed for Autumn when she was much smaller.

Her mobility needs had changed, and the fit had grown uncomfortable.

A seating specialist had recommended replacement equipment, but the process of documenting medical necessity, reviewing coverage and scheduling fittings had dragged on.