Nathaniel, Hannah & Sophie
Another room hosted evening classes in budgeting and tenant rights run by qualified instructors.
A separate partner organization offered childcare during selected sessions.
Nothing was advertised as a cure for poverty; the brochures clearly described eligibility, fees where applicable, and limits on what could be provided.
Hannah advised the team as a paid participant in the planning group.
She caught errors in the intake forms, including a section that assumed every applicant had a permanent mailing address.
She asked them to provide a way for people to receive updates by phone or through trusted agencies.