“It costs money.”

“That’s why it needs a plan,” he said.

“And I know someone who can make one.”

We spent evenings reviewing budgets, food safety requirements, staff schedules, and what support a new employee might need when their bus failed to arrive or a child got sick.

I insisted that emergency procedures be written clearly, and that no employee be punished for calling for urgent help in good faith.

“That’s going in the handbook?” Malcolm asked.