I searched through the list of urgent care offices along Route 33.

One facility, Willow Creek Family Clinic, had recently moved from a building near a covered-bridge heritage marker.

Its online photographs showed a green awning.

I called and explained that I was Sadie’s mother and needed to request records from an earlier visit.

The receptionist could not disclose anything over the phone but explained how to submit a request with proof of authority.

We followed that process.