Big companies reroute mail carelessly.

A canceled appointment could be an administrative mistake.

A legal letter might reflect a misunderstanding.

We needed the underlying instructions.

I called Celeste, who had left the company three years earlier and now ran an event-planning business.

I asked whether she would speak with Priya.

She was silent for a long time before saying she’d been waiting for that call.

Celeste remembered Elena because of the yellow envelopes.