Callahan’s office on East Broad Street.

The receptionist, Brenda, answered on the second ring.

“Loretta, I’m looking at your chart right now,” Brenda said.

“The pharmacy sent over a refill request for your fluticasone inhaler, but your secondary health plan rejected the claim.”

“That must be a mistake in the main computer,” I said.

“Mark takes three hundred dollars out of my cash payment every month specifically to pay that supplemental policy premium.”

“The policy was canceled for nonpayment twenty-two days ago,” Brenda said.