Silverwood was small enough for a damaged mailbox to be useful, but not small enough to send responders to a guess.

“The blue flowerpot is outside,” she added.

I asked about the road and the house while comparing the call information with our address records.

I did not make her get up to look out another window.

At 8:10, the location data and her description gave us an address we could confirm.

An earlier service entry mentioned the damaged mailbox at that white house.

I read back the road name and the information she could recognize.