Shame, if there’s any capacity for it.

The instinct to run, to hide, to cut losses and disappear.

That is the normal human response to being exposed, and it exists in almost everyone, because almost everyone has, somewhere in them, a sense that the game is up.

Vivienne did not have it.

The morning after the worst day of her scheme, after every door had been slammed and locked in her face, she got up and tried again — reached, one more time, with my stolen numbers, for four hundred thousand dollars, as calm and undeterred as a woman running an errand.

And that told me the thing I most needed to understand, so that I would never doubt the decision to prosecute her, never be swayed by the tears in the voicemails or the years of soup and coffee: that there was no version of Vivienne who was going to be shamed into stopping, no wounded good person underneath who might, if I were merciful, learn and change.