In Texas it is the Public Information Act, ten business days, ten cents a page.

Mine cost eleven dollars and forty cents and it was available every single day for fourteen years and I never once knew it existed.

Do it when nothing is wrong.

Do it in the ninth grade, before there is a problem, so that the first time you ever do it is not the time you are frightened.

Two. Every time somebody tells you it is being handled, put it in writing the same day.

Four lines. Thank you for meeting with me.