He went upstairs.

He left her in the car.

It was one hour and forty minutes.

It was January and there was a storm coming through and the temperature in that structure was in the high thirties.

The car was not running.

She was found by a parking attendant named Ruben Ordaz who was doing a level sweep, and who did three things in about six minutes: he got her out, he took her to the lobby desk, and he called the police rather than calling upstairs.

I have never met him.