She came in through the kitchen corridor and sat for eleven minutes in a green room with correct chairs.

She went up a ramp with my two fingers on her forearm.

She stood at a lectern for twenty-two minutes, which she could do, because a lectern is a support and because the brace held her against it.

She took nine questions.

She was extremely good.

She had always been extremely good; the thing nobody ever says about Vivienne Bramhall is that she was a genuinely excellent chief executive and that the eleven years before the accident were the best eleven years that company ever had.

And at 11:52 she came down the ramp and along the front of the room, and at 11:53 a man from a fund in Boston stepped into her path to shake her hand, and she stopped.