The next day, she asked her neighbor, Mrs. Golden, to watch over her grandmother for a few hours while she rushed into the city center.

The bank was a massive old building with an ornate metal bell hanging above the main door—just like her grandmother had hinted.

Callie felt her stomach knot as she approached the reception desk, her hands shaking as she pulled out her documents.

With the medical certificate, her ID, and a draft of the guardianship request, she approached the executive with a hopeful look.

“There is a safety deposit box in Mrs. Geneva’s name, but without full legal authorization, I simply can’t allow you to open it,” the clerk said cautiously.

“Besides, you’d need the physical key to unlock the mechanism, which isn’t something we can replace without the account holder,” he added.

Callie left the bank feeling like her legs were made of jelly, realizing she had the code—5821—but was still missing the physical key.