It would be run by Bea.

He thought carefully, afterward, about why the elevation mattered more than the firings, because the firings were the part everyone remembered and the elevation was the part that actually changed anything.

Terminating Kellerman and the two receptionists was necessary, but it was also the easy part, the part any owner would do once the evidence was in hand.

Removing bad people from a system does not, by itself, make the system good; it only makes it briefly empty, and an empty system fills back up with whatever the culture around it produces.

If Wescott had fired three people and gone home, he would have solved that night and nothing else, and in a year some new Danika would be steering some new tired guest toward the highway, because the thing that made her possible would still be in place.

The only way to actually change what a company was, he had come to believe, was to change what it rewarded — to take the values it claimed to hold and attach them, visibly, to advancement, so that everyone watching learned that the way up was through Bea’s kind of character and not around it.