“Only through the proper process.

And even if a correction is authorized, the original must remain intact.”

Ruth printed the page and placed it beside mine.

The two sheets looked identical except for a narrow code at the bottom, which I had overlooked on my first pass.

“What happens if someone changes the record before the review is finished?” I asked.

“Then the history must show that change, too.

We do not make the old entry disappear because a newer one is more convenient.”