“Elena called twice,” Lucia admitted, her voice shaking over the phone.

“She said it was urgent, both times.

And your mother had called the main desk earlier that week and instructed all of us to route any personal calls from your ex-wife directly to her, not to you.

So that’s what we did.

On the second call, Elena was crying.

She told me she was pregnant.

With twins.” Lucia paused.

“I called your mother immediately, to report it, the way I’d been told to.