“What can I do for you today, Colonel?” Marcus asked.

“There’s a commercial loan in my name,” I said.

“I got a late notice this morning.

I need to see the origination file and the complete transaction history.”

Marcus frowned at his screen.

He clicked his mouse three times fast and leaned in toward his monitor.

He tapped one key over and over, scrolling down a long column of figures.

“Ma’am, this account is thirty days past due,” Marcus said.