Eli resisted leaving but accepted that he could return.

At the door, he gave the three knocks again, softer this time.

Teresa smiled through tears.

“That’s our sound,” she said.

And for the first time since the crash, both of them heard it as a promise someone intended to keep, not a signal that might never come.

PART 15: A File Full of Other Families

The audit of Northbank Care Services expanded after investigators found dozens of inconsistencies in ride records.

Some entries were simple errors.