After the independent review, the stairwell was repaired within days.

Vincent read her letter twice, then asked Elena how employees could report safety concerns without relying on supervisors whose bonuses depended on meeting schedules.

“An independent reporting line, with protections against retaliation,” she said.

“And an outside audit of how reports are resolved.”

“Do it.”

“Bring it to the board.

They’ll need to approve the budget and oversight.”

He smiled faintly.