I say five things and they are the only useful output of eighteen months.

One. Write it down before anybody asks you anything.

Not afterward.

Afterward is worthless; afterward is a document produced by a person who already knows there is a problem, and everybody in that system knows how to read one.

The note I typed in a parking structure on the eleventh of October is the only piece of paper in eleven hundred pages that was made by somebody who did not know there was going to be a case.

It cost me ninety seconds.