When Makenzie and Steven Schultz headed out to celebrate at a local restaurant, they had no idea their special night would take an unexpected turn. What should have been a joyous event turned into a test of patience and understanding as they encountered a series of service accidents that tested their resolve.
The couple’s dining experience began with a sense of excitement and anticipation. It’s not every day you get to celebrate a special occasion and they were looking forward to an unforgettable evening. However, their enthusiasm quickly waned when they discovered that they were waiting for the most basic thing – a glass of water. It took a seemingly interminable 20 minutes for the first glass to arrive on their table. To make matters worse, the appetizer they ordered took a whopping 40 minutes to show up. And just when they thought it couldn’t get any worse, it took another hour for their main course to finally arrive.
The Schultz family was surrounded by others who made fun of the restaurant and its appallingly poor service.
Despite all this, they did not give the restaurant a bad review, avoided speaking to the manager, and instead expressed their sympathy to the staff and left a note for them. What wonderful people!
Here’s the situation, Makenzie said. Our service tonight was terrible. Yes, that was really terrible. However, it was very clear that the problem was the lack of staff, not the server.
He moved frantically and never showed any signs of annoyance towards any table. Once we counted 12 tables besides the bar he had. More than anyone could handle!”
The Schultz family waited as they watched the server flit between too many tables, constantly apologizing and keeping his composure.
Wow, it was us, Makenzie realized as she turned to Steven and declared. working as a server. I never loved the job, so I don’t miss it much. I participated for tips.
Despite the fact that it really wasn’t her fault, they both agreed that the server wouldn’t be getting any tips just because of how slow the food was being served.
The Schultz family decided to act quite kindly in this situation; they actually went against what most people would do and left a $100 tip on the $66 and a note explaining their decision.
We were both in your shoes, they wrote in the note. I give it back =)”
They left in a hurry before the server could see the letter because they didn’t want to cause a scene and it was just a kind thing to do.
Later, Makenzie came to the conclusion that sharing this story could really inspire people. He argues that especially in circumstances beyond one’s control, a little consideration can often actually change the situation for the better.
I’m simply sharing this as a kind reminder to consider the whole scenario before you judge, Makenzie wrote. And never ever forget where you came from.
This heartwarming story of the Schultz family’s generosity and empathy serves as a beautiful example of how a simple act of kindness can have a significant impact. It’s a reminder that even in the face of frustration and disappointment, choosing empathy and understanding can lead to unexpected moments of connection and goodwill.
So if this story touched your heart and inspired you, don’t hesitate to share it with your loved ones. It is a testament to the power of compassion and the difference it can make in the lives of others.
What a fantastic story. If it inspired you, please SHARE it with your loved ones.