“Airline CEO Takes on Flight Attendant Role to Gain Firsthand Insights into Job Challenges”
In an extraordinary effort to gain new perspectives and a deeper insight into the inner workings of his airline, Jens Ritter, CEO of Lufthansa, made a bold decision. He decided to step out of the confines of his corner office, ditch his suit don his flight attendant uniform, and immerse himself in the dynamic and …