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The Customer is Always Correct

Boss: Little Johnny, please come to my office immediately.

Yes, sir, says Little Johnny.

Commander: Little Johnny I witnessed his struggle with a recently departing customer. As I said before, the consumer is usually right. Do you understand what I’m saying?

Yes, sir, says Little Johnny. The client is always right.

Head of State: So what was the subject of your disagreement with this client?

Little Johnny: “My boss is an idiot and stupid,” he said, sir!

Boss: Crazy. How did you get to him?

Little Johnny: He’s right, I told him.

In this funny exchange, little Johnny finds himself in a classic work situation where his honesty shines through in the most unexpected ways. The boss is informed of the situation and emphasizes the importance of maintaining good relations with customers. However, Johnny’s innocent but honest response reveals the underlying truth of the matter: sometimes it’s management that needs a good look in the mirror.

This interaction highlights the tensions between employees and customers, as well as the problems that arise in the workplace when opinions clash. While Little Johnny respects the idea that “the customer is always right,” he also shows his loyalty to his boss and recognizes the absurdity of the situation. Ultimately, it serves as a light-hearted reminder that even in serious situations, a little humor can go a long way. Johnny’s candor may have caused a stir, but it also offers a valuable lesson about communication and perspective in customer service.

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