It all started when Brittany Price, a frustrated customer, placed an order for her family at the drive-thru.
An angry woman finally lost her cool and threw food at a McDonald’s after waiting too long for her exact order. The fast food manager decided to smash the woman’s face rather than let it go because he didn’t want to let it go.
Brittany Price was in a situation many customers often find themselves in when placing an order for her family at a McDonald’s in Colerain, Ohio. She stopped the car and went inside to correct the mistake of being served the wrong food.
Anyone who has ordered from a fast food restaurant is familiar with the aggravation of waiting for your meal only to receive the wrong item. Of course, most individuals who have a bad encounter at one of these restaurants do not resort to physical violence.
Even though she shared her problem with a staff member, Price still had to wait 23 minutes, which she said was too long. According to Metro, Price became upset while her four children waited in the car and stepped back up to the counter to confront the employee. The situation suddenly got out of control.
It was a really crappy day for Price because “I wanted to have some Happy Meals and some cheeseburgers.”
Price grabbed each of the Happy Meals and threw them at the manager after violently demanding a refund. The manager threw a heavy plastic blender at Cena and she fell back to the ground after the angry mother threw food at the staff who were sitting behind the counter.
Following the incident, Brittany Price suffered a broken nose and cheekbones and required surgery to repair the damage to her face. She claims her response was justified and accuses the management of incitement.
“I mean, you’re just ignoring me; what else can I do? I don’t have to put up with it,” she remarked. I bought food and now I want my money back. where does it all come from.”
Price hired a lawyer and sued McDonald’s in civil court. The restaurant was investigating the incident and analyzing surveillance tapes to decide what will happen to the manager, according to a spokesperson.
We place the highest priority on the safety of our employees and customers. We are investigating the issue and will take necessary action once it is completed, the representative said.
According to WLWT, authorities decided not to press charges against the manager after viewing the surveillance tape. However, Price has indicated that she will continue with the lawsuit in hopes of receiving compensation.
Price stated, “I mean, I definitely don’t feel like the outcome would have been any different.” “I feel like it would escalate into something else even if we just agreed,”
Price showed no remorse for her response to the fast food restaurant’s subpar service. He feels that not being able to get a proper order and having to wait for proper Happy Meals made the violent reaction absolutely inevitable.
The incident serves as a stark reminder of the importance of maintaining respectful and constructive communication, even in frustrating situations. While customer satisfaction is essential, resorting to violence or aggressive behavior is never the answer. The case sparked discussions about customer service, employee training, and the appropriate response to customer complaints.
As legal proceedings unfold and public opinion remains divided, the incident serves as a reminder to customers and businesses alike to prioritize peaceful solutions and respectful communication when facing challenges in the service industry.
haha