Pay for the taxi to the fitting and the hour of unpaid leave.

That is the expensive, boring, invisible part and it is the part that is actually missing, and it costs a fraction of the chair.

And the most dangerous chair in the world is a very good one in the wrong size, because she will keep using it.

Three. Ask the person.

Before you fix somebody’s life, ask them what they want fixed, and then shut up and let them answer, and then do the thing they said and not the thing you thought of.

Nobody asked Maya Lin.