I Went to Surprise My Husband at Work—His Colleague Looked at Me With Tears and Asked, “He Hasn’t Told You Anything, Has He?”
Not because one villain had poisoned everything.
Because systems allowed misconduct to continue longer than they should have.
That conclusion mattered more to me.
Remove one person without fixing the system?
Another person can exploit the same weakness.
PART 48 — PATIENT ASSISTANCE
Saint Jude already had a financial-assistance program.
Garrett had acted as though it barely existed because its processes were slow and fragmented.
The review found:
He wasn’t entirely wrong.